Rental Terms

Deposits and reservation requirements
For Items which require a deposit to hold them for rental, that Deposit will be applied to the final bill and balance will be due upon delivery. The date and rental items are not reserved until deposit and signed rental agreement is received by Firefly Event Rentals.

1. Client shall return items or have them ready for pick up on date and by time specified on invoice. Additional daily rental fees will apply for late returns.
2. Cancellation of the entire order must be done more than 30 days in advance or 50% deposit will be forfeited.
3. The client is responsible for loss or damage of items and will pay for the cost of replacement or repair. This cost will be assessed within 5 days of return and presented in a separate invoice payable within 15 days. The replacement value of items will be determined by age and condition at time of rental.
4. There is no warranty that rented items are free of defects.
5. Client takes full responsibility for proper set up of tables to ensure proper leg locking for full stability.
6. The client agrees that the Rental Company holds no liability for any damage or injury caused by the use of rental items to client or any third party. The client assumes all risk of personal property damage or personal injury and if any accident involving Rental Company's rental items has occurred while it is in client's possession, client shall make Rental Company aware by written statement of details of occurrence of event including police report and names and addresses of witnesses.
7. Cleaning fee will be assessed if items are returned with excessive dirt as determined by Firefly Event Rentals.
8. Permanent glue, nails, or staples are not allowed to be used on our rentals.
9. Delivery is curbside unless noted otherwise on invoice/estimate. Set up fee is a separate line item unless previously discussed.
10. Returned checks will incur additional charges including but not exceeding all bank fees plus $15 processing fee.
11. If equipment is ordered and delivered but not used, no refund will be given.
12. We will only charge your credit card if damage has occurred. We will first call and discuss the damage and cost associated. Your card will not be processed without your knowledge.

Rental period
Standard rental pricing covers 24 hours. Each additional day adds 50% of the item's daily price.

Pickup and delivery
Self-pickup is in American Fork, normally 9–10 AM. We are closed Sundays; contact us for alternate arrangements. Delivery requires a minimum $100 rental order and is quoted separately. We finalize delivery schedules Monday of your event week.

Questions: [email protected] or call/text 385-645-8996.